Terms of Service
By using SakuraCat you agree to the following terms.
Service scope
SakuraCat provides personal internet acceleration services including a free tier and paid subscription plans (Basic and Premium). The service is for individual lawful use only. It may not be used for any activity that violates local or international law.
These terms apply to the main site and to SakuraCat-1.org, the official mirror site. Using either site or the application constitutes acceptance of these terms in full.
Account responsibility
- You are responsible for keeping your login credentials secure and confidential
- Accounts are personal and may not be transferred, sold or used for commercial resale
- You are liable for all activities conducted under your account
- Report any unauthorised access immediately by emailing support@sakuracat.com
Subscriptions and billing
Paid subscriptions are billed monthly starting on the purchase date. Cancellation takes effect at the end of the current billing period – you keep access until then. We do not store payment details; all transactions are processed by third-party payment providers.
Service availability
We target 99.9% uptime. Planned maintenance windows are announced at least 24 hours in advance. Outages caused by force majeure, third-party infrastructure failures or network policy changes are outside our control; we will restore service and notify users as quickly as possible.
Refund policy
Full refund within 7 days of purchase, no questions asked. Email billing@sakuracat.com with your order number and we process the refund within 24 hours. Requests after 7 days are evaluated case-by-case, primarily for verified service outages.
Prohibited uses
- Any illegal activity under applicable local or international law
- Reverse-engineering, penetration testing or attacking SakuraCat servers
- Abusing the free tier by registering multiple accounts
- Automated bulk or scripted usage that degrades service for other users
- Distributing, publishing or storing unlawful content through the service
Changes to these terms
We may update these terms at any time. Material changes – such as price adjustments or feature removals – are notified by email at least 7 days before they take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.